How do I delete my account?
Open the app → Care tab → Privacy & Data → Delete account. All your data is permanently removed within 24 hours. You can also email hello@vadr.app to request deletion.
Support
We're a small team and we actually read every email. If something's broken, confusing, or missing — tell us.
Email support
📧 hello@vadr.app
We aim to respond within 1 business day.
Frequently asked questions
How do I request a copy of my data?
Care tab → Privacy & Data → Export my data. You can also email hello@vadr.app with "Data export request" in the subject line.
I didn't receive my verification email.
Check your spam folder. The email comes from hello@vadr.app. If it's not there, tap "Resend verification" on the login screen or email us.
I forgot my password.
On the login screen, tap "Forgot password?" Enter your email and we'll send a 6-character reset code. It expires in 30 minutes.
Is VADR a medical app?
No. VADR is a personal tracking tool, not a medical provider or device. Nothing in the app is medical advice. Always consult your healthcare provider before changing any protocol.
Where is my data stored?
On secure servers we control. Your data is encrypted at rest and in transit. AI processing runs on our own hardware — your health data never goes to external AI services. See our Privacy Policy for details.
I have an accessibility issue.
We take accessibility seriously and target WCAG 2.1 AA compliance. Please email hello@vadr.app describing the barrier and we will address it promptly.
Account and data deletion requests: To request deletion of your account and all associated data, email hello@vadr.app with "Account deletion request" in the subject line, or use the in-app option in Care → Privacy & Data. All data is removed within 24 hours.